Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Austrian Post to Austria2 business days6,9€ / Free Shipping with minimum 100€ Order
Austrian Post to Germany2-3 business days10€ / Free Shipping with minimum 100€ Order
Austrian Post to France and Netherlands2-5 business days18€ / Free Shipping with minimum 100€ Order
Austrian Post to other EU-Countries2-5 business days30€ / Free Shipping with minimum 250€ Order
Austrian Post to Rest of WorldDependesSend us an email

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 4 hours.

Customs, Duties and Taxes

Wormsystems GmbH is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


If you received your order damaged, please contact us and the shipment carrier to file a claim. We will try to help you as fast as possible.

Please save all packaging materials and damaged goods before filing a claim.